We aim to reply to all messages within 24 hours of receipt, but please note that it can occasionally take 2 to 3 working days. Contacting about an existing event? If you need to make contact regarding an event (times, venues, tickets, etc) please contact the event organiser directly, their details are displayed in each listed event and on all E-Ticket confirmation emails. Please note that Online Ticket Seller will not reply to any message that should be addressed to the event organiser.